We are committed to protecting your privacy. We use the information that we collect about you lawfully and in accordance with the General Data Protection Regulation 2018. We collect information about you so that we can process your enquiry efficiently and provide you with the best possible service.
We process and store personal data in accordance with GDPR regulations. The information we hold should be accurate, up to date and relevant. You can check the information that we hold about you by writing to us. Should you find any inaccuracies, we will swiftly correct it or delete it.
What we collect
- Your name
- Your email address
- Your telephone number
- Your home address
- Information related to your property
Why we collect personal data We collect the above information in order to perform our Architectural services and for other related purposes including analysis for statutory returns, as well as legal and regulatory compliance.
Security and Controlling your personal data We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have suitable physical, electronic and managerial procedures in place to safeguard and secure the information we collect.
We will never disclose the personal information that we collect, or you provide, to any third party without your specific consent. We will only distribute it to contractors, consultants and other third-party businesses who use the personal information in connection with the supply or potential supply of services to you.
We will never sell your data.
How long we keep your information for
We do not hold personal information for longer than necessary.
We keep client records for a maximum of 12 years after we have finished working with them depending on our liability period. Once we are out of our indemnified period, the information is deleted.
Cookies and IP Address
We use ‘cookies’ to help us track patterns of behaviour of visitors to our site in order to make improvements. These cookies do not contain any personal information and you can adjust your browser settings to restrict their use if you wish. The main cookies that we use are from Google Analytics and are completely anonymous, telling us things like how many people have visited our website and which pages are the most popular. This information is really useful to us, but if you would like to opt out, you can do so at http://tools.google.com/dlpage/gaoptout.
You can also turn off cookies in your browser settings so that they are not used on any website. To do this, you can go to your privacy settings in either Tools or Options depending on your browser.
You have a number of rights in relation to the way we process your personal data under GDPR. You may request details of your personal information being held by contacting Samantha Bickford-Sawkings via firstname.lastname@example.org